Delivery Options & Returns
The collars are sent by Royal Mail signed for Delivery, in UK (£5.50) it can be tracked. We have found the Royal Mail are as efficient and in many cases more so than the various couriers around now who may be a bit flakey where they leave the parcel. And we all get tired of the I tried to deliver but you were not in cards when you have sat in all day! Same with USA etc. Other overseas destinations are dependent on local post services but you are not 'alone' till you have your order.
Delivery prices to all other destinations can be seen at the checkout.
Please ensure you put all your details and copy of invoice in with the collar.
If you return a collar it is advised to return signed for as it is not ours again until we receive it please bear that in mind.
If the item is faulty or we sent you something incorrectly we will refund your post.
If you simply change your mind then we will not refund postage. We are a small company and cannot absorb browser shopping costs. But we are here when yuou order to do all we can tyo get the size and chocie correct before you place your order
For overseas items please write ''RETURNING TO MANUFACTURER'' on address label as we will not/do not want to pay VAT on items you are returning to us.